Website Privacy Policy

Overview

This Privacy Policy explains how our website collects, uses, and protects information from visitors. This policy applies only to information collected through this website and does not cover clinical services, therapy records, HIPAA-protected information, or any information collected once you become a client.

By using our website, you agree to the practices described here.

Information We Collect

We may collect two types of information when you visit the site:

a. Information You Provide

If you submit a contact form, newsletter signup, or request information, we may collect:

  • Your name

  • Email address

  • Phone number

  • Any message or details you voluntarily provide

b. Automatically Collected Information

Our website may collect basic browsing data such as:

  • IP address (general location, not precise address)

  • Browser type and device type

  • Pages visited

  • Date and time of visit

  • Referring website

This information helps us maintain, improve, and secure the website.

How We Use Your Information

Information collected on this website may be used to:

  • Respond to your inquiries

  • Provide information about services

  • Improve website performance and accessibility

  • Monitor site security and functionality

We do not sell or rent your information.

Cookies & Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the site. These tools provide:

  • General traffic statistics

  • Page usage patterns

  • Browser/device compatibility information

You can disable cookies in your browser settings at any time.

We do not use cookies for advertising or marketing.

Third-Party Services

Our website may link to outside resources (e.g., crisis lines, directories, social media). We are not responsible for the privacy practices or content of external websites.

If we use third-party tools—such as an online scheduler, contact form plugin, or analytics provider—those services may collect or process limited information as part of their function. They operate under their own privacy policies.

Data Security

We take reasonable steps to safeguard information collected through the website. However, no online platform can guarantee perfect security. Visitors are encouraged not to include sensitive, medical, or clinical details in website forms.

Ohio-Specific Notices

In accordance with Ohio data privacy expectations, we make the following available:

  • We only collect information necessary to operate this website and respond to inquiries.

  • We do not disclose website-collected information to third parties except as required by law or necessary for website operation (e.g., analytics tools).

  • You may request that we correct or delete information you have submitted through the website by contacting us directly.

Ohio law does not currently require specific website privacy language beyond these disclosures, but we strive to maintain transparent data practices.

Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children through the site.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

For questions or to request information about website privacy, you may contact:

Email: norman@smallworkscounseling.com
Phone: 216-230-7725