Accessibility Statement

Small Works Counseling is committed to ensuring our services and online content are accessible, inclusive, and usable for all people. We believe that access to mental health care is a human right, and we strive to create a digital and physical environment where everyone feels welcome, supported, and able to participate fully.

Our Commitment

We work to make this website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. These guidelines outline best practices for designing content that is usable for individuals with diverse abilities, including those who use assistive technology such as screen readers, voice recognition software, magnifiers, or alternative input devices.

Accessibility Features

Our website includes:

  • Alt-text for images and graphics

  • Clear headings and structured content for easier navigation

  • High-contrast text and readable typography

  • Keyboard-accessible menus and forms

  • Descriptive link text for clarity

  • Simple, consistent layout to reduce cognitive load

Ongoing Efforts

Accessibility is not a one-time project it is an ongoing priority. We regularly review our website to identify and address potential barriers. We welcome feedback from users and update our content and features as needed.

If You Need Assistance

If you encounter any accessibility issues, need information in an alternative format, or have suggestions for improvement, please contact us. We are here to support you and will respond as quickly as possible.

Email: norman@smallworkscounseling.com
Phone: 216-230-7725

Telehealth Accessibility

We strive to make telehealth sessions accessible by offering:

  • Options for closed captions when available

  • Flexible communication methods (chat, audio-only, or video)

  • Clear instructions for accessing telehealth platforms

  • Support before sessions for clients who need help navigating technology

Our Values

We believe accessibility is an act of equity and care. Our approach is guided by trauma-informed principles, respect for neurodiversity, and a commitment to reducing barriers wherever possible.